Access regulations

Visitors are requested to comply with the following access regulations during their visit to the courtyards. In addition to the guided tour photographs cannot be taken inside nor can food and beverages be consumed.


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    Photographs or videos cannot be taken inside the Palace. Reproduction of collections is subject to a licence that must be first obtained at the museum. Information on telephone +34 957 496741 extension 412.


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    Please switch off all mobile phones during the museum visit.

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    No photographs for commercial use can be taken in the courtyards.

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    Food and beverages cannot be consumed inside the building.

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    The museum cannot be visited with large packages or backpacks. The museum has a cloakroom.

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    No smoking is allowed inside the building.

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    Animals are not permitted, except guide dogs for the blind.

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    Exhibited items must not be touched.

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    Litter should not be dropped on the floor.

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    The Monument’s management reserves the right to withdraw areas to be visited, for organisational and/or conservation reasons.

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    The building will start to be vacated 10 minutes before closing time.

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    Please observe the instructions of security staff.

Palacio de Viana